Help & Support

Typically, it takes 10 to 30 minutes for the money to reach the recipient. In case of bank holidays or technical issues, it might take a bit longer.

Yes, security is our top priority. Every transaction is manually verified by our team and we use secure payment gateways for verification.

We charge a small percentage fee which is displayed transparently on the 'Send Money' page before you proceed.

Yes, you can send money to all commercial banks, development banks, and finance companies in Nepal, as well as eSewa and Khalti wallets.

If your transaction is rejected, the reason will be displayed in your history. Usually, it's due to incorrect details or payment proof issues. You can re-initiate or contact support.